Job Description

Senior Account Sales RepresentativeLooking for a role where you can engage directly with customers and drive meaningful results? As a Senior Account Sales Representative at Spectrum, you'll connect with residents and property managers in New York City's multi-dwelling units, presenting solutions that simplify their lives. Your efforts will directly contribute to expanding Spectrum's reach and enhancing customer satisfaction. Join Spectrum and unlock your potential with a competitive base salary starting at $40,000 plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.ResponsibilitiesHow You'll Make an ImpactDevelop relationships with property managers and residents to promote Spectrum products and servicesAchieve monthly sales goals by generating new leads and increasing sales volume in assigned MDU propertiesEngage customers through door-to-door visits, lobby events and consistent follow-upAssist existing customers by introducing additional services to generate incremental revenueResolve customer concerns according to Spectrum policies, ensuring issues are followed through to completionMaintain awareness of competitor activity and share market insights with managementAttend sales meetings and training sessions to strengthen your knowledge and skillsAccurately complete sales documentation and handle customer funds in alignment with company guidelinesWorking ConditionsSpends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weatherMust be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)Exposure to moderate noise levelsMust be able to work evenings and weekendsVariable hours: may include weekends, holidays, and split days offWalking door to door for extensive periods through local communitiesQualificationsWhat You'll Bring to SpectrumRequired QualificationsEducationHigh School Diploma or equivalent work experienceExperience1+ years of experience in sales or customer serviceSkillsKnowledge of cold call sales skills, persuasion, and clear communication skillsAbility to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicleAbility to work outside for extended periods in any season and/or during inclement weatherFamiliarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applicationsValid driver's license with a satisfactory driving record within Company required standardsPreferred QualificationsExperience2+ years of sales or relevant work experienceSkillsKnowledge of communications technologies and services, with an emphasis on data networking fundamentalsKnowledge of cable or telecommunications servicesExperience with consumer education of products and servicesSuccess in a previous sales position, prospecting or cold calling; direct sales experience is preferredBilingual - Spanish

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